1. These terms and conditions apply to your purchase of products or services on the official website/online store of TFHOBBY (the “Company”). You confirm that you have read carefully and agree to the matters set out in these terms and conditions.
- Use the website
- Before confirming your order, please read the product introduction, ordering instructions and these terms and conditions carefully. If you confirm your order and make payment, you will be deemed to have understood and agreed to the above.
- The pictures on this page are for reference only.
- This webpage is maintained by services provided by an online store. When you connect to this website, the Company cannot guarantee that you will not be interrupted or that the website will not malfunction. Our company recommends that you download the latest computer software, such as web plug-ins, anti-virus software, etc., to ensure that you can use this website smoothly.
- Member registration
- You must first register as a member of this website/online store to enjoy membership subscription benefits and discounts.
- When registering, you agree to:
- Provide personal information about you when requested and be true, complete and accurate
- You must ensure that you keep your username and password properly
- The Company has the absolute discretion to reject any new user application and terminate any registered user without providing any reason.
- You must follow the relevant terms and use the shopping credits or points in your account before the specified date
- By registering as a member, you agree to provide the company with relevant information in your account and to process the relevant information in accordance with the purposes stated in the company’s privacy policy statement.
2. Protection of privacy
In order to protect your personal data privacy rights, the Company ensures that its policies and practices in collecting, using, retaining, transferring and accessing personal data comply with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong. Please review our Company’s Privacy Policy Statement.
3. Price and payment method
- The prices of the products or services provided on this webpage should generally be calculated based on the prices displayed on the webpage. The company will try its best to ensure that all prices displayed on this website are the latest version, but the company reserves the right to change prices at any time without notifying anyone.
- This webpage uses a third-party payment platform for online transactions and payments. Subject to its terms and conditions, your credit card information will be collected, processed or retained by the third-party payment platform. If you are connected to any third-party payment platform, any damage or loss caused or caused by the use of the third-party payment platform must be borne by you or the third party. The Company has no responsibility for the content or services provided by the third-party website or platform. irresponsible. If you encounter problems during payment, please contact the third-party platform directly. Before confirming your order, please carefully read the terms and conditions and privacy policies of these third-party payment platforms. If you click to submit the order and/or make payment, you are deemed to have agreed to abide by the aforementioned terms and conditions and privacy policies.
4. Delivery service
The delivery service provided by our company is carried by a third party. When you receive the goods, you should immediately check whether the products are complete. If there is any damage, please refuse to accept the goods directly. Our company does not accept your request for compensation or return or exchange for any reason other than quality issues after confirmation of receipt.
5. Return or exchange goods or cancel orders (see “Return and Exchange Policy” for details)
Return or exchange goods
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- Due to hygienic reasons, except for quality issues, there is no return or exchange service for personal personal products, epidemic prevention products, medical and sanitary products, etc. provided on this website.
- If you need to return or exchange goods due to quality problems, please provide relevant purchase vouchers. If you fail to provide relevant proof, our company will not be able to handle returns or exchanges or replenish products for you.
cancel order
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- After you submit your order, our company will not accept your request to cancel the order.
- After confirming the order, the company reserves the right not to accept or cancel the order for any reason, including but not limited to:
You fail to pay the order fee or provide proof of payment in a timely and legal manner; or
The price stated on one or more of the items you ordered was incorrect due to errors in the pricing information provided by human or computer error.
If the company cancels your order, we will notify you by email and will refund the fees actually obtained by you to your payment account as soon as possible. You agree that the company does not need to make any compensation to you for the cancellation of the order.
6. No secondary sales are allowed
All products sold on this website are for your personal use only and may not be resold by you. If you resell the products sold on this website without consent, the Company has the right to refuse to provide you with any products or services, including products or services for which you have placed an order or paid. The relevant funds will be refunded after deducting handling fees.
7. Force majeure
The Company will not be responsible if the products or services you purchased are damaged, lost, delayed, etc. due to force majeure, resulting in the Company being unable to fully or partially fulfill its responsibilities or causing losses to any third party.
8. Intellectual Property Rights
The intellectual property rights used by this website or our company are owned by our company or relevant property owners, including but not limited to all trademarks, pictures, texts, designs, layouts, etc. No one may use, disseminate, modify, or Copy, alter such rights, or exploit such property for commercial purposes.
9. Applicable law
This website and the Terms and Conditions are governed by and construed in accordance with the laws of Hong Kong.
10. Third party rights
Any person who is not a party to this Agreement shall have no right under the Contracts (Rights of Third Parties) Ordinance to enforce any terms and conditions of this Agreement, and/or the transactions or benefits under the terms and conditions.
The Company reserves the right of final interpretation of all contents, terms and conditions, privacy clauses or other texts issued by the Company on this website. The Company reserves the right to correct, change, and amend these Terms and Conditions at any time. In case of any dispute, our company reserves the right of final decision.