PRIVACY POLICY

TFHOBBY (hereinafter referred to as “we”, “our company”) respects any person who browses this website or participates in our company’s activities or registers to use our company’s services or online content (hereinafter referred to as “services”) ) of the person’s privacy rights. This privacy policy is governed by and complies with the relevant provisions of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (hereinafter referred to as the “Privacy Ordinance”).

1. Purpose of collecting personal data

You do not need to provide any personal information to browse or use this website. When you participate in our activities or register to use our services or online content, we will collect your personal information to enable us to provide services to you. You may refuse to provide us with personal data, but in this case we may not be able to provide you with services. By providing your personal information, you agree to our use of your personal information in accordance with this Privacy Policy Statement.

2. Categories of personal data collected

Personal information collected by the Company may include:

(i) your name and other personal information;

(ii) your contact information, such as address, telephone number, and email address;

(iii) Account information, such as credit card account numbers.

3. Use of personal data

The personal data we collect from you may be used for the following purposes:

(i) Verify your account identity;

(ii) provide you with relevant services;

(iii) To process orders, payment instructions or collect dues or other requests for you;

(iv) analyze, verify and/or check your credit, payment and/or status in order to provide you with the relevant services;

(v) Design the services you need;

(vi) provide you with customer service;

(vii) conduct market research, statistics and behavioral analysis;

(iix) review;

(ix) make disclosures in accordance with applicable laws, rules and regulations;

(x) Directly promote the Company’s and related companies’ products and services.

4. Direct Marketing

With your consent, the Company may use the personal information collected for direct marketing purposes. We may contact you by mail, email, phone, social media or other means. If you do not wish to receive any direct marketing communications from us, you can update your preferences at any time through your registered account. Upon receipt of your notification, we will cease using your personal data for direct marketing purposes.

5. Storage of data

We will retain your personal information and online transaction records for a reasonable period of time to satisfy the purpose for which the personal information was collected.

6. Access and correction of personal data

If you wish to check or correct the personal information you have provided to us online, you may contact us by email.

7. Use of “Cookies”

Cookies are computer files stored on Internet users’ computers and are used to obtain configuration information and user preferences. If any part of this website uses Cookies, the purpose is only to provide you with a better shopping experience when using our website. You can choose not to accept Cookies, but this may prevent you from using or activating certain functions of our website.

8. Policy coverage

This privacy policy statement applies only to our website. Our web pages may contain links to other web addresses and web pages. Whenever you activate any such link, such as clicking on any advertiser’s link section, you have left our website; and any personal information or any other information you provide to any other party after leaving our website The information is not within the control of our company. Browsing or using other websites is entirely at your own risk.

9. About updating the privacy policy

The Company reserves the right to modify this privacy policy without prior notice. You can get the latest version on our website (www.q10mark.com). It is recommended that you browse this privacy policy from time to time to ensure you have the latest information.